Returns/Refund Policy
Replacement Policy:
1. Eligibility:
- After verification and confirmation, replacements are at the harrygoldenglitz.com Team’s decision.
2. Replacement Criteria:
- Replacement eligibility is applicable to products that have packaging damage.
3. Conditions for Replacement:
- The item needs to be undamaged and in its original packaging.
- In its original packaging, that is.
- Provide the receipt or other evidence of purchase as well (an email invoice is also acceptable).
4. Replacement Process:
- If qualified, the replacement unit should arrive in 5–10 business days.
Refund Process:
1. Inspection:
- We’ll quickly inspect the merchandise after we receive it.
2. Refund Status Notification:
- We’ll give you a call or send you an email as soon as the inspection is over to let you know the status of your refund.
3. Refund Initiation:
- If you qualify for a refund, the process will start and, depending on the Payment Gateway or Bank deadlines, the money will be returned to your original source account in 5-7 working days.
For any concerns, reach out to our customer support at +91 98991 55591.
Thank you for being a valued customer of harrygoldenglitz.com. We appreciate your trust and are here to ensure your satisfaction.